Onslow County Information Technology Services (ITS) ranks fourth in the nation by the Center for Digital Government and the National Association of Counties for optimizing government service delivery, using data analytics, and cybersecurity best practices in alignment with county objectives.
This year serves as the 20th Anniversary of the Digital Counties Survey and is the seventh consecutive year that Onslow County has ranked in the top ten of the annual survey which is conducted by the Center for Digital Government for Counties that have a population of 150,000 to 249,999.
Onslow County ITS Director, Glenn Hasteadt, explains that this feat would not be possible without the hard work and dedication exhibited by Onslow County’s ITS staff. “We truly have one of the best teams in the nation. They are not just smart and motivated; they are just great people and truly care about what they do. Onslow County residents should be extremely proud of the work that this team and the rest of the County does.”
Onslow County ITS team members serve as part of the North Carolina Local Government Information Technology Association Strike Team. This helps heavily vetted ITS professionals gain valuable cybersecurity knowledge and creates an opportunity for Onslow County to help fellow organizations as part of the NC Joint Cyber Task Force.
The Center for Digital Government noted that the survey results highlight how counties continue to use digital tools to respond to top priorities by providing comprehensive access to services, expanding opportunities for economic development, and ensuring the ability to be resilient in the face of unexpected crises. The National Association of Counties reports that counties are leveraging technology to achieve local priorities by improving disaster resiliency and exploring the potential of artificial intelligence.
The Center for Digital Government is a national research and advisory institute focused on technology policy and best practices in state and local government. The National Association of Counties was formed in 1935 to advocate for county government priorities and enrich the public’s understanding of county government.

Read more about the 2023 Digital Counties Survey winners at https://www.govtech.com/dc/articles/digital-counties-2023-150-000-249-999-population-category