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Health Department

Show All Answers

1. How do I make a Family Planning Appointment?

Call 910-347-2154 option 2

2. What do I bring to a Family Planning visit?

• Proof of ID
• Medical Health Insurance card(s)
• Proof of Household Income
• Shot Record

3. Would I be able to get a prescription to cover me for the entire year?

That will be a decision made between you and the provider at the time of the visit. It is subject to the type of BCM and whether you have been on the BCM previously.

4. I would like to get a pap to refill my bc.Would I be able to get a prescription without proof of Income (since I am between jobs at the moment) while having health insurance (Blue Cross Blue Shield)?

Birth control methods (BCM) with physical / pap smear are provided through our Family Planning program. Services provided through the Family Planning Program are based on a sliding fee scale (SFS) that takes into consideration your economic unit income and family size. We would need income information of those providing financial support to you. We typically look at income information for the past year.

If unemployed at the time of your appointment we will look at income for the past 6 months and project zero income for you 6 months into the future.

If you present without proof of income information you will be granted 10 working days to get information to us. Otherwise you will be responsible for 100% of charges for the service received.

If you have Blue Cross Blue Shield coverage at the time of your appointment we can file BCBS first. Any remaining unpaid balance will be your responsibility based on SFS from 0% - 100%.

5. What to bring to an STD appointment?

• Proof of ID
• Medical Health Insurance card(s)
• Shot Record

6. When will STD Results be ready?

• HIV 1-2 weeks
• RPR / Syphilis 1-2 weeks
• Chlamydia, Gonorrhea Cultures 1-2 weeks

7. For STD testing would I need to bring anything? Is it free?

STD services are typically free at Onslow County Health Department. Exceptions are a few ‘special’ labs that may be offered but that will be a decision made between you and the provider at the time of service. The ‘special’ labs would be your responsibility.

If you have any medical health insurance that you don’t mind us filing for payment, please bring your health insurance card(s). Typically, what the insurance pays is all we may get. Exceptions a few ‘special’ labs.

STD services are provided Mon-Friday on a walk-in basis.

We open the doors at 7:30 a.m. to begin scheduling walk-in appointments slots for the day on Mon-Fri 8 a.m. – 3:30 pm.

On Thursdays, we again open the doors at 7:30 a.m. to begin scheduling walk-in appointments slots for the day beginning at 11:00 a.m. – 7:00 p.m.

The STD clinic appointments fill up quickly. We recommend you come in on the day you wish to be seen as soon as possible to ensure you get an appointment for the day.

8. Are there walk-in/same day services?

Please call 910-347-2154 for information on the limited walk-in services. For detailed information on all services the Health Department offers including scheduling information, please visit the Services section.

9. Can grandparents or friends bring children in for services?

No. A legal guardian or parent must accompany children under 18 years of age with the exception of some teen services. A proxy may be appointed after the child’s initial visit for immunization services.

For information on teen services and the Minor Consent law, visit the Teen Services page.

10. Can I receive services other than well care?

If you are sick, see your primary care physician or go to an urgent care.

Memorial Hospital provides emergency services.

11. Does the Health Department offer Childbirth/Lamaze classes?

Lamaze classes are offered monthly at the Health Department.

To register for a class call 910-347-2154. For more information, visit the Parenting Classes page.

12. Does the Health Department offer parenting classes?

Free parenting classes are offered monthly at the Health Department.

To register for a class please call 910-347-2154. For more information you may Please visit the Parenting Classes page

13. Does the Health Department offer paternity or DNA testing?

No. Please check your local phone listing for options.

For detailed information on all services the Health Department offers, please visit the Services section.

14. Does the Health Department provide free birth control?

Condoms are provided at no charge and may be obtained at the registration desk.

Other birth control methods (including the morning after pill) are provided in conjunction with a clinical service that may carry an out-of-pocket expense.

For information on these services, please visit the Birth Control section.

15. How do I obtain a copy of my immunization or medical record?

Bring a signed Release of Information Form and a photo ID to the Health Department. A copy of your immunization record can be mailed to your home, place of employment, physician’s office or school. Once a child turns 18, he or she is responsible for obtaining a copy of their own immunization or medical record.

To complete the Release of Information form, or for other documents, please visit the Clinic Forms & Documents page.

16. When is pregnancy testing offered?

Pregnancy testing hours are:

Monday, Tuesday, Wednesday, and Friday:
10:00 a.m. and 1:30 p.m.

Thursdays (Late Clinic Days Only)
12:30 p.m. and 3:30 p.m.

For general information on making appointments with the Health Department, please visit the Make & Get To Appointments section. please visit the Pregnancy Clinic & Pregnancy Test

17. Where can I get a copy of a birth or death certificate?

Contact the Onslow County Register of Deeds located at 109 Old Bridge Street or call 910-347-3451.

For more information you may also visit the Register of Deeds page.

18. Where can I get a Social Security card?

To obtain a Social Security card contact:
Social Security Administration
New Bern Office
Monday – Friday
9 a.m. – 4:30 p.m.

Phone
252-637-1703

You may also go to the North Carolina Social Security website.

19. Where can I get assistance with prescriptions?

For assistance with prescriptions you may check with your local pharmacies or the Health Department lobby for prescription discount cards.

For further assistance please contact the Caring Community Clinic at 910-346-6149 or the Onslow County Department of Social Services at 910-938-5427.

For additional information regarding prescription help or other services, please visit the Social Services Department page.

20. Where can I get my blood pressure checked?

Please see your primary care provider or check local pharmacies for a blood pressure machine near the prescription area.

For detailed information on all services the Health Department offers, please visit the Services section.

21. Where do I apply for Medicaid?

You can apply for Medicaid at:
Onslow County Department of Social Services
1915 Onslow Drive
Monday – Friday
8 a.m. – 5 p.m.

Phone
910-455-4145

For information on social services, please visit the Social Services Department page.

22. Who can I contact for an abortion?

Please contact a physician of your choice for abortion services. The “Physicians” in the local phone directory is a good resource. You may also contact the Department of Social Services at 910-989-0230 for abortion counseling.

For information on social services, please visit the Social Services Department page.